Returns and Warranties
We want every customer to be satisfied with their purchase. Unless otherwise noted, returns may be made within 30 days of delivery if the product is unopened and all security seals are intact. All returns require Return Authorization. Contact Customer Service by email at the "Contact Us" page to receive authorization before returning your product(s). Select "Order Status", enter your order number, and reason you wish to return your product. Please read below for conditions.
A 15% restocking charge will be applied to the return if a replacement order of equal or greater value is not placed at the time of the return. All defective merchandise must be returned to the manufacturer for repair or replacement. No refunds will be given on opened products. No refunds will be given on downloads. No refunds will be given on any school/non-profit licensing and media products. No refunds will be given on opened Adobe Student Teacher products. Refunds will be issued only if the above terms are met. Original shipping fees will not be refunded. We reserve the right to reject any return that does not comply with the above terms.
Warranties are the responsibility of the manufacturer. Please visit the manufacturer's website for additional information on their particular warranty policies.