Autodesk Education Technical Support Contract for Higher Education

Autodesk Education Technical Support Features

• Get access to a dedicated, in-house Autodesk-trained Application Engineer
• Unlimited multiple installation support, perfect for changing or adding labs etc.
• Unlimited minutes of telephone classroom support
• Unlimited web support
• Autodesk software activation assistance
• Personalized Service

Support is offered during normal business hours Monday through Friday (excluding holidays). This support is for issues dealing with installation and troubleshooting of the Autodesk products. Questions regarding the customization of a particular feature set is not covered by Studica's Education Maintenance & Support. Studica offers separate fee based training sessions for such inquires.

*For those customers who do not wish to purchase the Studica Education Maintenance & Support Annual option, support from Studica will be available on a per incident basis, minimum charge of $295 per incident, billable at $99 per hour. Minimum payment is required payable with a credit card, at the initialization of the incident.